PRIVACY POLICY
Last updated: 8th December 2025
Commence Marketing Limited is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Who We Are
Commence Marketing Limited
4 & 4a Hall Square, Boroughbridge, York, YO51 9AN
If you have any questions about this policy or how we handle your data, please contact us at:
Email: piers@commencegroup.co.uk
Phone: 01423 322110
- What Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: name, title.
- Contact Data: email address, phone number, postal address.
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: information about how you use our website and services.
- Marketing & Communications Data: your preferences in receiving marketing from us.
We do not collect special category (sensitive) data unless absolutely necessary and with your explicit consent.
- How We Use Your Data
We only use your personal data when permitted by law. Common uses include:
- To register you as a user of our website or services.
- To provide, maintain, and improve our services.
- To respond to enquiries and provide customer support.
- To carry out analytics, research, and service improvements.
- To send you relevant marketing communications (only if you have opted in).
- To comply with legal or regulatory obligations.
- Legal Basis for Processing
We rely on one or more of the following legal grounds to process your personal data:
- Consent – where you have given us clear consent for processing (e.g. marketing).
- Contract – where processing is necessary for the performance of a contract with you.
- Legal Obligation – where we must comply with a legal requirement.
- Legitimate Interests – where processing is necessary for our business interests and does not override your rights.
- Cookies & Tracking
Our website uses cookies and similar technologies to improve your browsing experience and understand how you use our services.
- Cookies do not contain sensitive information such as payment details.
- You can manage or disable cookies via your browser settings.
- Sharing Your Data
We do not sell your data. We may share your personal data with:
- Trusted service providers (e.g. IT, website hosting, analytics, email platforms).
- Professional advisers (e.g. legal, auditors, insurers).
- Regulators or authorities if required by law.
All third-party providers are required to handle your data securely and in compliance with UK GDPR.
- International Transfers
If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place (e.g. adequacy regulations, standard contractual clauses).
- Data Security
We use appropriate technical and organisational measures to keep your data secure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
- Data Retention
We will keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data (“right to be forgotten”).
- Restrict processing of your data.
- Object to processing based on legitimate interests or direct marketing.
- Request transfer of your data to another service (data portability).
- Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at: piers@commencegroup.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.